Survey Sentiment Analysis

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  • Optimize the Human Experience by providing insights and actions
  • Analyze unstructured survey data
  • Identify hidden sentiment from comments included with positive and neutral ratings
  • Reconcile feedback mismatches between ratings and sentiments in comments

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  • Improved resource allocation and prioritization to address recommendations
  • Self-assist improvements, including content, navigation, and search optimization
  • Improved customer satisfaction, increased profitability, and higher customer retention
Survey Sentiment

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