Deploy an automated sentiment engine to classify unstructured survey data & define actionable insights & priorities

We provide industry-leading digital transformation capabilities to our clients driven by the human experience

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Optimize the Human Experience by providing insights and actions
Analyze unstructured survey data
Identify hidden sentiment from comments included with positive and neutral ratings
Reconcile feedback mismatches between ratings and sentiments in comments

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Benefits

Improved resource allocation and prioritization to address recommendations
Self-assist improvements, including content, navigation, and search optimization
Improved customer satisfaction, increased profitability, and higher customer retention