ActioHX, provides actionable HX insights and services to assist companies to enhance their customers’ support experience, driving greater client retention and new client growth.The company’s vision is driven by human centricity, the idea that people are much more than statistics or data. As companies continue to focus on digital transformation, customers still want to be treated like humans, not statistics. Organizations that elevate the human experience will create more meaningful connections, loyalty, and growth.
ActioHX has been firmly rooted in service delivery since 2008, with a team of 300+ experts that pride themselves on speed to value and intense focus on customer outcomes. The company will continue to serve its current clients with the same dedication and focus. The company looks forward to continued success building outcomes with their valued clients.
Our industry agnostic solutions:
Industry agnostic consulting leverages design thinking techniques, AI, and ML to analyze current human experience, and identify opportunities and solutions to reduce your cost to serve.
Minimize the human effort in responding to customer emails.
Automated sentiment engine classifies unstructured survey data to define actionable insights and priorities.
Reveal hidden insights from unstructured and semi-structured ticket data.
Consolidate information from multiple systems into a unified, user-friendly UI.
If you are interested in a career at a growing, fun place to work, please send your resume to firstname.lastname@example.org or enter you email in the “Request More Information” section below.