Cognitive Email

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  • Route email in real-time, enabled by highly-accurate AI/ML algorithms
  • Minimize human effort required to respond to customer emails
  • Improve response time for critical emails
  • Reduce customer escalations
  • Improve Customer Experience

Quick tour of our offering


  • Significant reduction in cost to serve: 40% no action or auto-response emails
  • Timely response prevents escalation to more expensive support channels
Cognitive Email

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